Maintenance and Support Services

We work closely with each customer to create a customized maintenance schedule, taking into account routine activities, preventative measures and long-term goals. Our professionally trained technicians provide comprehensive services, eliminating the need for in-house staff…or they can handle specific portions of your building’s maintenance program… i.e. mechanical equipment repairs or increasing energy efficiency. Of course, i-sys customers reap the most benefit from having our maintenance specialists on-site daily and proactively involved in day-to-day operations, however, our services are also available as-needed, with 24/7 on-call support. Either way, you will receive the same high level of expertise and commitment. From managing HVAC and security controls to changing out a fire extinguisher, we’ve got you covered.
I-sys offers contract flexibility

On-site or On-call Service

Self-performance or Subcontractor management

Customized inspection and maintenance schedules
We work closely with each customer to create a customized maintenance schedule, taking into account routine activities, preventative measures and long-term goals.
Security Support Services
We have a regional presence in nearly every US market and Europe; providing each customer with a direct line of communication to the management team focused on their project. Each regional office features a broad-based complement of technical, organizational and sales expertise to help successfully sell, configure, design, deliver and support all integrated security system projects. I-sys provides the following security support services to our customers.
Assess customer's risks and vulnerabilities
Review customer specifications
Assist in the development of customer proposals
Conduct building site-surveys
Meet with a customer's IT department to explain how security systems integrate within LAN and WAN
Assist districts in the development of project delivery plans
Perform off-site pre-installation system administrator training for the customer
Provide application programming support for new and existing installations
Assist in the installation, commissioning, and acceptance testing of integrated security projects
Perform on-site post-installation system administrator and operator training
Help in the development of comprehensive integrated security service agreements
Provide aftermarket service/operational assistance, including:

Design and develop access badges

Perform recurring administrator and operator training

Develop graphic maps for existing and expanding security system installations

Design customized reports

Program CCTV matrix-switchers

Perform security system audits
Fire & Life Safety Services
Not only does i-sys design, engineer and install best-in-class systems, we provide expert maintenance, inspection, testing and monitoring services. I-sys serves its customers through a network of regional offices (North America and the UK) staffed with certified technicians, installers and other professionals who provide the following responsive support services.

24 Hour UL Listed Monitoring

Rapid Response 24/7/365

Email Maintenance System Alerts

Maintenance and support Fire Alarm Systems Installed by others

UL Certified Inspections

Certified Customer Training & Support
HVAC Support Services
When it comes to servicing your HVAC installation we are committed to exceeding your expectations. We don’t just do the work… we offer you solutions. We understand what it means to respect your facility and follow your processes. Whether you need one person or truck or a team, you can count on i-sys. We can help…

Fix HVAC problems others can’t.

Handle the job (any HVAC job).

Keep you informed, give you HVAC options and communicate alternatives.

Provide you with predictable costs, quick response and maximum equipment life.

Help you operate your facility to its maximum potential.
Building Management Support Services
Taking care of your building’s maintenance is just good business. From managing HVAC and security controls to changing out a fire extinguisher, we’ve got you covered – whether through a maintenance contract, self-performance or subcontracting. Our maintenance contracts are flexible and provide the following:

On-site or On-call Service.

Self-performance or Subcontractor management .

Customized inspection and maintenance schedules .

On-site or On-call Service .
I-sys certified technicians can oversee every detail of facility maintenance:

HVAC mechanical equipment .

Temperature controls .

Building automation systems .

Electrical service .

Security system .

Repair and upgrade .

Energy efficiency .

Project management .

Budget and expense management .
Distributed Audio/Video Communications
From managing the maintenance for your multi-room audio systems to supporting your video teleconferencing needs -- we’ve got you covered – whether through a maintenance contract, self-performance or subcontracting. Our maintenance contracts are flexible and provide the following:

On-site or On-call Service .

Self-performance or Subcontractor management .

Customized inspection and maintenance schedules .

On-site or On-call Service .
Mechanical Services
In addition to our automation expertise, i-sys has a staff of journeyman mechanical personnel that can assist you with installation, repair or maintenance of your mechanical HVAC equipment. Our one-stop approach allows us to maintain your total HVAC system – mechanical and controls – eliminating service gaps, repair delays and redundant service costs. Our mechanical service capabilities include:

Preventative maintenance programs and 24/7 emergency repairs

Retrofit and replacement of equipment

Energy upgrades

Speed drive installation and start-up

Tenant improvements (pneumatic or electronic)

Factory certification for installation and maintenance of Liebert systems for specialty environments including data centers

Service of open drive compressors, centrifugal, screw and semi-hermetic chillers with water, air or fluid cooled condensing systems, and all types of boiler systems.
We have experience installing and servicing equipment manufactured by most major OEMs.